Track Your Order

Track Your Order

Where's My Gear?

Every Hatty Core piece is printed to order, so your gear is made just for you. Here's how to follow it from the print shop to your door.

Find your tracking number
When your order ships, you'll get a shipping confirmation email with a tracking link. Production usually takes [2–5] business days, so the email may not arrive right away. If you don't see it, check your spam or promotions folder.

Check your order status
Enter your order number and email below, or log in to your account to see every order. Order numbers are in your confirmation email and start with #.

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What your status means
Order Received: We've got it and it's in the production queue.
In Production: Your gear is being printed.
Shipped: It's on the way, and your tracking link is active.
Delivered: The carrier has marked it as delivered.

Tracking hasn't updated?
New tracking numbers can take 24–48 hours to show movement in the carrier's system. If your tracking hasn't changed in 5 business days, or it says delivered and you don't have it, check with neighbors and your mailroom first. If you still can't find it, contact us with your order number and we'll help sort it out.